Privacy Policy
Growthmesh, Unipessoal LDA
Effective Date: 1st March 2026
Growthmesh, Unipessoal LDA (“Growthmesh”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our products, services, and website (collectively, the “Services”).
1. Who We Are
Growthmesh, Unipessoal LDA is a company registered in Portugal.
If you have any questions about this Privacy Policy or your data, you can contact us at:
Email: hello@growthmesh.ai
2. Information We Collect
We collect and process the following types of data:
a. Information You Provide
Name, email address, and account details
Company information
Billing and payment details
Communications with us (support, feedback, etc.)
b. Usage Data
How you interact with the Services
Features used and actions taken
Log data (IP address, browser type, device information)
c. Data from Connected Services
If you connect third-party tools (e.g. CRM, email, calendar), we may access:
Contact and account data
Emails and calendar metadata
Notes, activities, and CRM records
We only access data necessary to provide the Services.
d. AI-Processed Data
Growthmesh may process content such as:
Account and contact information
Meeting notes and transcripts
User inputs and prompts
This data is used to generate insights, summaries, and recommendations.
3. How We Use Your Data
We use your data to:
Provide and improve our Services
Generate AI-driven insights and recommendations
Enable account research, meeting prep, and workflow automation
Maintain and improve system performance and security
Communicate with you (support, updates, service messages)
Comply with legal obligations
We do not sell your personal data.
4. Legal Basis for Processing (GDPR)
We process personal data under the following legal bases:
Contractual necessity – to provide the Services
Legitimate interests – to improve and secure our Services
Consent – where required (e.g. marketing communications)
Legal obligations – where required by law
5. Data Sharing
We may share data with:
Service providers (e.g. hosting, analytics, infrastructure)
AI and processing providers used to deliver core functionality
Integration partners (e.g. CRM, email platforms) at your direction
Legal authorities where required
All third parties are required to protect your data and only process it on our instructions.
6. Data Storage and Security
We implement appropriate technical and organizational measures to protect your data, including:
Encryption in transit and at rest (where applicable)
Access controls and authentication
Monitoring and logging
While we take reasonable steps to protect your data, no system is completely secure.
7. Data Retention
We retain your data only as long as necessary to:
Provide the Services
Fulfill legal and contractual obligations
Resolve disputes
You may request deletion of your data at any time (see Section 9).
8. International Data Transfers
Your data may be processed outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as:
Standard Contractual Clauses (SCCs)
Equivalent data protection measures
9. Your Rights (GDPR)
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion (“right to be forgotten”)
Restrict or object to processing
Data portability
Withdraw consent at any time
To exercise your rights, contact: [Insert contact email]
You also have the right to lodge a complaint with your local data protection authority.
10. Cookies and Tracking
We may use cookies and similar technologies to:
Maintain sessions
Understand usage
Improve performance
You can control cookies through your browser settings.
11. Third-Party Services
Our Services may integrate with third-party platforms. We are not responsible for the privacy practices of those services. Please review their policies separately.
12. Children’s Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect data from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes where appropriate.
14. Contact
If you have questions about this Privacy Policy or your data:
Growthmesh, Unipessoal LDA
Email: hello@growthmesh.ai